Ytria

Tools fit for a King

How scanEZ and the other Ytria tools helped this developer get a promotion and become the ‘King of Lotus’ at his company


"Until I figured out that we could use agentEZ, I wasted a bunch of hours looking though databases that maybe could have contained this agent [that stopped working]—it was like trying to find a needle in the haystack"

"Having the Ytria tools furthered my career," says Fabrice Langlois, IT Systems Architect at Teradyne, a world leader in test equipment design and manufacturing.

"I went from being just another Notes developer to being the King of Lotus" he adds with a smile.

Of course he never would have risen to his position if he weren’t already a highly competent Lotus Notes pro, but he points out that scanEZ and the other Ytria tools gave him an edge that caught the eyes of long-suffering end-users:

"I attribute that to my ability to turn around and satisfy end-user requests in a matter of minutes rather than telling them to submit a request to the funnel and wait for weeks because a design change in production is required to run the formula that will solve their issue," he explains. "You could say that scanEZ de-bureaucratized and cut out the unnecessary red tape in Notes Support for basic things like removing a field or changing values across multiple docs."

"With the old way of doing things, even simplest of data changes required creating an agent but with scanEZ you don’t have to create design elements," he adds. "You’re never bypassing security but you’re avoiding the drudgery of manually needing to open every document one-by-one just to change values."

Defending the Notes realm

"I used to only have wear one hat—the developer hat," he notes. "But now I wear the architect hats for Development and Administration"

After getting the promotion, his newfound influence within the company came in handy when there was a push to abandon Notes:

"Being in a position where I could wear both hats and understand every aspect of the platform allowed me to get the right perspective to fight off Google and Microsoft two years ago," he says.

An open and shut ROI case

When asked if he had any trouble justifying the cost of Ytria software, he explained that he quite easily convinced bosses in his last two jobs to buy him the tools:

"I didn’t have to work too hard to convince my boss to authorize the expense in my last job," he remembers. "And when I moved on to work with Teradyne the first thing I told them the day I got started was ‘we need these tools, they’ll pay for themselves in no time’—so they got them and they did [end up paying for themselves in no time]."

"Once you’ve seen scanEZ in action a few times and heard end-users say ‘wow, that was quick’ and word gets around how happy they are to see things completed in three hours rather than three weeks, it gets to be an easy story to sell to your boss," he adds.

Uncertain beginnings

"Back around 2004, I was working for another company and a colleague said ‘hey you should know about these Ytria tools,’ and so I got them," recalls Fabrice. At that time, only very early versions of scanEZ, actionBarEZ and signEZ were available.

He admits that his first impression of these early-version tools was one of intimidation, "You opened it up and there were a gazillion buttons and the fields were tiny and there was just so much stuff that you just didn’t know where to look," he recalls with a laugh, adding "Now that I’m used to the interface I think it’s great! I guess it’s just as intimidating for someone when they first open the Domino Designer client. Now that I’m used to them, I’ve got no problems with the interfaces whatsoever. And it didn’t take me very long at all to get used to it."

               
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