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Here are some answers to frequently asked questions about EZ SuiteHere are some answers to frequently asked questions about EZ Suite

EZ Suite FAQs

Troubleshooting

Product disappears/crashes on startup (or when trying to update)

If your product is disappearing/crashing on startup (or when you try to connect with our server by using Help > Check for Updates) it's very likely a proxy issue. Here's how to correct this issue:

  1. Go to your Windows registry (Start > Run > regedit)
  2. Delete the following folder: HKEY_CURRENT_USER\Software\Ytria\Settings\HTTPProxy
  3. Clearing the proxy settings, should stop the product from crashing/disappearing

Crash on startup

Why can't I see the changes I've made with actionBarEZ or viewEZ in Notes right away? Are they applied?

Sometimes, it may seem that your changes haven't been made, when in fact they have (but you can't see them reflected in Notes).

Why? This is due to the cache size used by Notes. Often, since the cache memory used is fairly large, Notes may simply "not know" that changes have been made, and displays the version that has not been changed yet. Closing and re-opening the database often helps "refresh" the application. Sometimes restarting Notes is needed.

Ytria Update: scanEZMulti.dll -- Cannot update file

If you get this error, this means that this Ytria .dll file is locked/in use. You need to close your Notes client (you can do this even while Ytria Update is running), and this will ensure that Ytria .dll files aren't loaded by the Notes client. Once the files are "released," you can continue with the Ytria update.

Web browser compatibility issues with Ytria.com

Sometimes, it may seem that your changes haven't been made, when in fact they have (but you can't see them reflected in Notes).

To take advantage of all the features on our web site, we recommend using one of the following web browsers:

If you are using an older browser, you can still visit Ytria.com, but you will not be able to use the site to its full extent (Shop page will not work for instance).

Running an update shows me that nothing is available to update (shows an empty list). I know this is untrue, so what can I do?

Normally when running an update, you will see a list of Ytria software products and .dll files that you have installed on your computer (along with the file's current version number). If you do not see this list, it is usually a Windows 7 or Windows Vista security issue.

  1. Add the following line to your Notes.ini file: YtriaUpdateFileName
  2. Give this entry a value that does not contain the word "update," such as "YtriaCheckForNewVersions.exe"
  3. Find your YtriaUpdate.exe file and rename it to match the Notes.ini value you created for YtriaUpdateFileName
  4. Run the Ytria update again (Help > Check for updates...) and the list should now be available.

Explanation: Windows 7 and Windows Vista users may encounter problems using Ytria Update if their Notes directory is installed in their Program Files directory (we discourage using this directory for Notes installations). This issue causes the Ytria Update to fail to see which Ytria tools are installed. As a work-around, you may rename your YtriaUpdate.exe file. The YtriaUpdate.exe file should be in your Notes directory. If you do rename your YtriaUpdate.exe file you must create this Notes.ini entry and enter the new file name as the value, for example: YtriaCheckForNewerVersions.exe

I have the beta version of Notes 9, and I get an error message when I start any of the Ytria tools.

Error Message

This issue has been addressed, and will be fixed in our next update. Please note that clicking OK lets you continue without any problems.

I've upgraded to EZ Suite 11, and loading scanEZ (signEZ, databaseEZ, agentEZ or aclEZ) is slower than usual.

Please note that the new "Check Presence in NAB" option is enabled by default. If you have a large NAB and a poor connection, the NAB Checker process may stall your system.

This feature is present in scanEZ, signEZ, databaseEZ, agentEZ and aclEZ, and can be enabled/disabled in the Options menu (in scanEZ, this can be done in the ACL interface's "Expand..." drop down menu).

The last chosen state remains on subsequent starts of the tool until it is changed by the user.

Check Presence

I can't see my Ytria toolbar in IBM Notes 9.

In IBM Notes 9, the new option "Show toolbars only when editing" is enabled by default, thus hiding toolbars most of the time.

Disable this option in the Notes client to display the Ytria toolbar.

Missing Notes Client View

Why did I not yet receive my Activation Code by email?

Only users who need to manually enter the Activation Code will receive this email.

After filling in the registration form on our Web site, our server will send an Activation Code to the email address specified by you. If after following the precautions below you still do not receive your "Ytria: Your Activation Code" email—let us know and we will send it to you manually (Note that we cannot create an Activation Code for you...You must fill in the form first...).

If you do not get your Activation Code (usually within 15 minutes), it is likely because:

  • Incorrect email address - the server will send the message to the wrong email address and you will never get it! Typing errors are extremely common! You can login to your account and change your email address in the Profile section.
  • Your mailbox is full - our message can't be stored in your mailbox and you won't get it!
  • Check your junk/spam mail - You or your internet provider use anti-spam programs which blocks the Activation Code email as spam. Please ensure that the following email address is allowed to be received by you: customer@ytria.com.

Installation

I get an error when I try to create a Ytria account from the software product (version 12.0.1) that I have downloaded.

Account Registration dialog box.

A temporary glitch is impeding account creation from the product. We are currently working on it for the next fix release.

Registration Error

Before Connection dialog box.

To circumvent this issue, please go back a step to the "Before Connection" dialog box and choose between suggested options 1 and 2

Before Connection

Alternatively, you can also create an account by going directly to our login page.

After this, go to the Account Registration dialog box and choose the "I have a Ytria Account" option, and sign in with your new Ytria username and password.

Connect with Browser

In the "Connect with browser" window, click the "Open browser with URL" button to open your default browser or click on "Copy URL to Clipboard" button so you can manually paste the URL into a browser.

Connect with Browser

Fill in the registration page that loads. You will then get a confirmation message

Success

The Activation Code will be sent to you by email. Click on "Activation Code" in the Product Activation dialog box, and paste it in the "Enter Activation Code" dialog box.

Register by email

Enter a valid email, and fill out the registration page that follows. An "Enter Activation Code" dialog box will pop up afterwards.

Email Registration

Your Activation Code should arrive in your mail box within 20 minutes. Enter it in the "Enter Activation Code" dialog box.

Activation Code

We apologize for any inconvenience that this may have caused..

Why does it say "Wrong license key" when I enter it?

First of all, be sure that you copy and paste the license key sent to you by email (or from your Ytria Account) to avoid any typing errors. Note that license keys are version-sensitive (a scanEZ version 8.x license key, only works with scanEZ version 8.x).

Also, sometimes users get our product names confused—download the wrong product, enter the license key and then wonder why the license key doesn't work. This mix-up occurs most frequently between scanEZ and signEZ.

I got a new computer installed the software and entered my old Activation Code. Why doesn't it work?

Chances are you entered an Activation Code that was specifically made for a different computer—that old Activation Code will NOT work for another computer. Instead, you will need to use your License Key which is always sent to the buyer by email and is stored in the buyer's Ytria Account (login required). See 'Where are my License Keys?' See below for more details.

Where are my License Keys?

License keys are ALWAYS sent to the buyer by email (it may be you, a manager, a purchaser or a reseller depending on your organization). You can try asking your "buyer" for the license keys. When informed, Ytria will allow end-users of our products to also find license keys in their own Ytria Account. You can try logging in to your Ytria Account to see if the license keys are there as well. Otherwise you may contact us, and we will do our best to track down the license keys, with your patience and help.

[EZ Suite - Multiple Products] How do I install my software?

  • Download File: Save the YtriaEZSuite.zip file to your computer.
  • Decompress File: Unzip (or extract) the YtriaEZSuite.zip file, which contains a YtriaEZSuite.nsf file, to a folder of your choice. Strongly recommended: use your local Notes\data directory
  • Open database and install: In your Notes client open the YtriaEZSuite.nsf database, click the "Install" button and follow the instructions to complete your installation.
    For first time users: After clicking "Install", IBM Notes will show an "Execution Security Alert" dialog box. Choose "Start trusting the signer to execute this action". You only need to do this once. This will only appear for first time users.
  • Activation: The "Ytria Key Management System" process starts after installation completes. Now you will need to activate your software (see the Activation FAQ for more details).

How do I manually install the Ytria toolbar?

  1. In File->Preferences->Toolbar preferences, click on the Customize tab.
  2. Select the Ytria toolbar from the list (Select the Toolbar to Modify) at the top of the Customize tab. (If the Ytria toolbar does not exist, you will have to create it. Go to the Toolbars tab, click the New Toolbar button and enter the title: Ytria.)
  3. Click on the New button and select Button from the dropdown menu.
  4. Enter the product name in the Button caption text and the Popup help text fields. The next step will be to enter the formula.
  5. Copy the appropriate formula in the formula field:
    • scanEZ: @DbLookup( "Ytria" : "NoCache"; "scanez.exe" : @Text(@DocumentUniqueID))
    • aclEZ: @DbLookup( "Ytria" : "NoCache"; "aclez.exe" : "")
    • agentEZ: @DbLookup( "Ytria" : "NoCache"; "agentez.exe" : "")
    • databaseEZ: @DbLookup( "Ytria" : "NoCache"; "databaseez.exe" : "")
    • consoleEZ: @DbLookup( "Ytria" : "NoCache"; "consoleez.exe" : "")
    • replicationEZ: @DbLookup( "Ytria" : "NoCache"; "replicationez.exe" : "")
    • signEZ: @DbLookup( "Ytria" : "NoCache"; "signez.exe" : "")
    • viewEZ: @DbLookup( "Ytria" : "NoCache"; "signez.exe" : "")
    • actionBarEZ: @DbLookup( "Ytria" : "NoCache"; "actionbarez.exe" : "")
    • designPropEZ: @DbLookup( "Ytria" : "NoCache"; "designpropez.exe" : "")
    • formEZ: @DbLookup( "Ytria" : "NoCache"; "formez.exe" : "")

    Additional

    • signEZ Hotspot: @DbLookup( "Ytria" : "NoCache"; "signez.exe" : @Text("HOTSPOT_" + @Text(@NoteID)))
    • signEZ Direct: @DbLookup( "Ytria" : "NoCache"; "signez.exe" : @Text("DIRECT_" + @Text(@NoteID)))
    • scanEZ multiSelection: tgt:=@Environment("YtriaScanEZExtensionDB"); @If(tgt="";@Return(@Prompt([Ok];"Error";"scanEZ Extension Database cannot be found. Please re-install it."));""); @If(@NoteID="NT00000000"; @If(@ViewTitle!="";@SetEnvironment("YtriaScanEZLaunchParam";@Implode(@DbName;"!!")); @Do( @Command([OpenView]); @UpdateFormulaContext; curDB:=@Implode(@DbName;"!!"); @If(curDB!="!!";@Command([CloseWindow]);""); @SetEnvironment("YtriaScanEZLaunchParam";curDB) ) );@SetEnvironment("YtriaScanEZLaunchParam";@NoteID) ); @URLOpen("notes://"+tgt+"/scanEZ?openform")
  6. Click on the Change Icon button and select the appropriate image name. If the image does not exist, you will need to copy one of the images below, right-click on the image and select "Save image as".
  7. Click "Ok" twice to close the two popups and then click on the "Save toolbar" to save your changes. You should now be able to access your software directly from Notes ND6.

IBM Notes version 8 and up

scanEZ scanEZ

aclEZ aclEZ

agentEZ agentEZ

databaseEZ databaseEZ

consoleEZ consoleEZ

replicationEZ replicationEZ

signEZ signEZ

viewEZ viewEZ

actionBarEZ actionBarEZ

designPropEZ designPropEZ

formEZ formEZ

signEZ Hotspot signEZ Hotspot

signEZ Direct signEZ Direct

scanEZ multiSelection scanEZ multiselection

IBM Notes version 7 and lower

scanEZ scanEZ

aclEZ aclEZ

agentEZ agentEZ

databaseEZ databaseEZ

consoleEZ consoleEZ

replicationEZ replicationEZ

signEZ signEZ

viewEZ viewEZ

actionBarEZ actionBarEZ

designPropEZ designPropEZ

formEZ formEZ

signEZ Hotspot signEZ Hotspot

signEZ Direct signEZ Direct

scanEZ multiSelection scanEZ multiselection

How do I install a localized version of the software?

This feature is only supported in:

  • Ytria software version 9.1.3 and up
  • Full version software (Lite users will not be able to use a localized version)

If the above criteria are met, then you can download the localized file for your Ytria software.

Click here for further instructions

How can I manually update the software?

The latest executable files are available for download here.

How do I uninstall the software?

Below are all the files that you should delete, however, depending on the product installed it may not exist for you (which is normal).

Installation databases: [Productname].nsf, YtriaEZSuite.nsf

FOR R5.x users

  1. Delete the smarticon for [Productname]
  2. Delete the [Productname].exe, ndbYtria.dll, scanEZ.ini, scanEZMulti.dll in your notes.exe directory
  3. Delete the Ytria "something" .mac and .bmp files in your W32 directory (in the Notes\Data directory)
  4. Delete the Ytria "something" lines in your notes.ini file

FOR ND6.x+ users

  1. Remove the toolbar icon for [Productname], File>Preferences>Toolbar Preferences > Customize > and remove the icon.
  2. Delete the following files in your notes.exe directory:
    • ndbYtria.dll
    • YtriaUpdate.exe
    • YtriaRegister.dll
    • YtriaLang.loc (if localized version is installed)
    • [Productname].exe
    • scanEZMulti.dll (if scanEZ is installed)
    • YtriaRegex.sfd
    • YtriaFormula.sfd
    • scanEZ.ini (if installed)
    • scanEZ.sfd (if installed)
  3. Delete the Ytria and $Ytria "something" lines in your notes.ini file
  4. Delete the Notes\data\YTRIA_TECHNICAL_SUPPORT subdirectory, where dbghelp.dll, and crash logs are stored

[EZ Suite - all products] After installation, how do I get my products started (activated)?

This FAQ outlines the typical steps for first time users. By default, this "Ytria Key Management System" process automatically starts right after installation is completed. If you ever need to start this process manually go to the Ytria EZ Suite's "About This Application" page, and click the "Manage Your Keys" button.

Ytria Key Management System for the EZ Suite

After the installation of the Ytria EZ Suite.

Key Management

I want to use the Lite Version (most users): If you want to use the Lite (free) version, just click the "Activate" button. [You can always enter a License Key or Activation Code later if you wish.]

I have a License Key: If you have a License Key, copy and paste it in the "Enter License Key" box and then click the "Add License Key" button. Once you are finished adding your License Keys (use a carriage return between license keys) click the "Activate" button.

I have an Activation Code (used only if the software cannot connect to our server): If you have an Activation Code, copy and paste it in the "Enter Activation Code" box and then click the "Add Activation Code" button. [Note: You will receive an Activation Code by email only if the software cannot communicate with our server, and after you register using our web form.]

Once completed you will see a "Success" message and can start using the tools. If you are a first time user, you will not use this option. Once you click the "Activate" button, the software will then ask you for permission to connect to our servers for registration purposes (see image below).

Begin Registration

Click "Next" to begin registration

Before Connection

Click "Next" to test your connection to our server and begin to register. If you see a Connection Error, use "Connect with browser" link to see other alternatives.

If testing your internet connection fails, you can try entering your proxy settings (if any) or use the "Connect with Browser" button to connect via a browser.

Alternative 1: Connect with Browser > Open browser with URL: In the "Connect with browser" window, you can click the "Open browser with URL" button to open your default browser, and fill in the registration page that loads.

Alternative 2: Connect with Browser > Copy URL to Clipboard: In the "Connect with browser" window, there is the "Copy URL to Clipboard" button so you can manually paste the URL into a browser.

Using the "Connect with Browser" alternative

Fill Registration Form

Fill in the registration information on the web page that opens; Remember that a valid email address is important! Click the "Register" button at the bottom of the page. An email containing an Activation Code will now be sent to you by email. Enter it in the Activation Code box (see Figure 1).

If you do not have any internet access at all (on say Computer A—the machine you want to install on), click the "Copy URL to Clipboard" button and enter the URL on a machine (Computer B) that does have internet access.

This means you will need to:

  1. Copy the URL (using the "Copy URL to Clipboard" from Computer A) to a USB key. Some users may have to manually copy this URL (yes, it's fairly long) if a USB key is not available to them.
  2. Physically walk to an internet enabled computer (Computer B), and enter the URL into a browser.
  3. The URL opens a web form (See Figure 2-1 above) which should be filled out to complete registration. An "Activation Code" will be sent to your email address.
  4. Copy the "Activation Code" to your USB key, and physically walk back to Computer A and enter it into your Ytria software. Again, some users may need to copy it manually.
  5. Once the "Activation Code" is entered correctly, you are done! (See Figure 4 below)

Fill in the registration form

Create Account

What you do in the Account Registration dialog depends on whether or not you've previously registered any Ytria software.

If you've previously registered with Ytria: Just click the "I have a Ytria Account" radio button, enter your information and click "Next". Wait for the software to test your internet connection, and your Activation Code should be sent to you automatically.

If you're registering for the first time: Select the "Create a Ytria Account" radio button, fill in the form (legitimate email is important) and click "Next". Wait for the software to test your internet connection, and your Activation Code should be sent to you automatically. If you've previously registered with Ytria Just click the "I have a Ytria Account" radio button, enter your information and click "Next". Wait for the software to test your internet connection, and your Activation Code should be sent to you automatically. If you're registering for the first time Select the "Create a Ytria Account" radio button, fill in the form (legitimate email is important) and click "Next". Wait for the software to test your internet connection, and your Activation Code should be sent to you automatically.

Success!

Success, your Activation Codes (Lite and/or Full) have been applied. Start using the software!

Success

To fully complete registration, click the link in the "Ytria: Please Activate Your Account" email that is sent to you.

[Single product] After installation, how do I get my products started (activated)?

This FAQ outlines the typical steps for first time users. By default, the registration window appears right after installation is completed. If you ever need to reach this window manually, simply launch any unregistered Ytria software product from it's toolbar icon.

Welcome Screen

You should see this splash window appear when running the software for the first time (or right after installation).

No valid keys

I want to use the Lite Version (most users): If you are strictly looking to use the Lite version (free), just click the "Use Lite (Free) Version" button. [Note: You can always enter a License Key or Activation Code later if you wish.]

I have a License Key: If you have a License Key, click the "Enter License Key" button.

I have an Activation Code (used only if the software cannot connect to our server): [Note: You will receive an Activation Code by email only if the software cannot communicate with our server, and after you register using our web form.]
If you have an Activation Code, click the "Enter Activation Code" link. If you are a first time user, you will not use this option. Once this is step is completed, the software will then ask you for permission to connect to our servers for registration purposes (see Figure B below).

Begin Registration

Click "Next" to test your connection to our server and begin to register. If you see a Connection Error, use "Connect with browser" link to see other alternatives.

Before Connection

Click "Next"

If testing your internet connection fails, you can try entering your proxy settings (if any) or use the "Connect with Browser" button to connect via a browser.

Alternative 1: Connect with Browser > Open browser with URL: In the "Connect with browser" window, you can click the "Open browser with URL" button to open your default browser, and fill in the registration page that loads.

Alternative 2: Connect with Browser > Copy URL to Clipboard: In the "Connect with Browser" window, there is the "Copy URL to Clipboard" button so you can manually paste the URL into a browser.

Using the "Connect with Browser" alternative

Web Register

Fill in the registration information on the web page that opens; Remember that a valid email address is important! Click the "Register" button at the bottom of the page. An email containing an Activation Code will now be sent to you by email. Enter it in the Activation Code box.

Note: If you do not have any internet access at all (on say Computer A—the machine you want to install on), click the "Copy URL to Clipboard" button and enter the URL on a machine (Computer B) that does have internet access.

This means you will need to:

  1. Copy the URL (using the "Copy URL to Clipboard" from Computer A) to a USB key. Some users may have to manually copy this URL (yes, it's fairly long) if a USB key is not available to them.
  2. Physically walk to an internet enabled computer (Computer B), and enter the URL into a browser.
  3. The URL opens a web form (See Figure B-1 above) which should be filled out to complete registration. An "Activation Code" will be sent to your email address.
  4. Copy the "Activation Code" to your USB key, and physically walk back to Computer A and enter it into your Ytria software. Again, some users may need to copy it manually.
  5. Once the "Activation Code" is entered correctly, you are done! (See Figure D below)

Fill in the registration form

What you do in the Account Registration dialog depends on whether or not you've previously registered any Ytria software.

Create Account

If you've previously registered with Ytria: Just click the "I have a Ytria Account" radio button, enter your information and click "Next". Wait for the software to test your internet connection, and your Activation Code should be sent to you automatically.

If you're registering for the first time: Select the "Create a Ytria Account" radio button, fill in the form (legitimate email is important) and click "Next". Wait for the software to test your internet connection, and your Activation Code should be sent to you automatically.

Success!

Success, your Activation Codes (Lite and/or Full) have been applied. Start using the software!

Success

Note: To fully complete registration, click the link in the "Ytria: Please Activate Your Account" email that is sent to you. Success, your Activation Codes (Lite and/or Full) have been applied. Start using the software!

I'm having problems using Ytria tools with Teamstudio CIAO!® ...What can I do?

If you are using Teamstudio CIAO!® and experiencing some difficulties, add this line in your notes.ini, to disable the use of Teamstudio CIAO!® by our products: YtriaCIAODisable=1. However, this means you will have to manually manage the check in and check out process yourself.

Note 1: Teamstudio® Edition 25 users may see this warning message: "Function not found in library. [nhkciao.dll CIAOIsEnabled]" and should use the notes.ini entry given above until further notice.

Note 2: Teamstudio® Edition 22 users should click here for details on how to correct this problem.

How do I stop the pop-up that appears after I have entered my full license key?

Only Lite users will see a pop-up appear on the launching of Ytria tools. Full users with properly entered license keys will not see such pop-up windows—the only exception we make are for software update notifications.

If you are a full user and believe that pop-up is appearing in error; it likely means that you are facing a cache issue. To clear your cache follow the steps below:

  1. Download and save the ClearCache.reg file to your computer
  2. Double-click the file you just downloaded. This will clear your Ytria cache files.

General

Do you have a free tool like 'Notespeek' for IBM Notes and Domino versions 5 to 8?

Yes, we have one even better than Notespeek: scanE Lite is our free version, and allows you to see and search the entire contents of a database with a wide variety of features.

We realilze that there are Notespeek users out there looking for a free tool that works with the latest versions of IBM Notes (formerly IBM Lotus Notes)—and we're happy to provide that to the IBM Notes community free of charge.

On the flip side, it's the Full Version of scanEZ that lets you directly edit data and use the more powerful features in the tool: Conflict Solver, (Post) Replication Auditor, comparing documents, mass editing etc. In fact, ALL our tools are available in Lite Versions too. Download and give them a try!

Does using scanEZ allow me to bypass IBM Notes and Domino (formerly IBM Lotus Notes and Domino) security?

No, scanEZ follows the same security rules as allowed by IBM Notes.

However, as IBM Notes and Domino says, "you cannot have any true security for a local database". IBM Notes and Domino means that if a database is physically copied onto your computer locally (i.e. through a copy and paste in Windows, not a Notes "replica" or "new copy"), then you will have "local copy". Anyone with a "local copy" can see and will have access to all the documents inside of it. This means that you will be able to see everything, even without the proper access rights. Since the local database copy is not on a server, no protections will be applied and you can use scanEZ to look at any document.

License Keys and Activation Codes Explained

License Key

The License Key is sent at the time of purchase (in an email titled: "Ytria.com Purchase."). This is a "generic" key not linked to a specific computer. The License Key is entered into your Ytria software and is required to unlock all product features.

  • A License Key can be for: an evaluation, a rental or fully paid software.
  • A License Key is NOT required if you want to use the Lite (free) version of Ytria software.
  • License Keys are product and version sensitive.

Activation Code

For most users, right after you enter a License Key (or none at all for the Lite version) it will be validated by our server which then automatically sends your software the Activation Code—this all happens quickly in the background during the registration process. If your software can connect to our servers you will never even see the Activation Code.

But, in cases where there are internet connection issues you will have to receive your Activation Code by email (subject: "Ytria: Your Activation Code")—and will have to enter it manually. Note: this Activation Code is only valid for the computer that requested it and will not work on a different computer.

I purchased a license and changed PC. What do I need to install the software on my new PC?

Uninstall it from your previous machine. Follow the same steps as a new user for the new installation. Just remember to use the username and password you have already created.

I get an error when I try to create a Ytria account from the software product (version 12.0.1) that I have downloaded.

Account Registration dialog box.

A temporary glitch is impeding account creation from the product. We are currently working on it for the next fix release.

Registration Error

Before Connection dialog box.

To circumvent this issue, please go back a step to the "Before Connection" dialog box and choose between suggested options 1 and 2

Before Connection

Alternatively, you can also create an account by going directly to our login page.

After this, go to the Account Registration dialog box and choose the "I have a Ytria Account" option, and sign in with your new Ytria username and password.

Connect with Browser

In the "Connect with browser" window, click the "Open browser with URL" button to open your default browser or click on "Copy URL to Clipboard" button so you can manually paste the URL into a browser.

Connect with Browser

Fill in the registration page that loads. You will then get a confirmation message

Success

The Activation Code will be sent to you by email. Click on "Activation Code" in the Product Activation dialog box, and paste it in the "Enter Activation Code" dialog box.

Register by email

Enter a valid email, and fill out the registration page that follows. An "Enter Activation Code" dialog box will pop up afterwards.

Email Registration

Your Activation Code should arrive in your mail box within 20 minutes. Enter it in the "Enter Activation Code" dialog box.

Activation Code

We apologize for any inconvenience that this may have caused..

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