Securely delegate IT
tasks using granular roles

With remote work having sharply risen in modern organizations today, most IT departments are overwhelmed and resort to delegating tasks. Microsoft 365’s solution to this is assigning admin roles and target scopes called Admin Units, but the role permissions given can be too broad to be secure or too limited to be effectivesapio365 fills this limitation gap with granular roles managed by a centrally controlled role-based access control (RBAC).

For example, sapio365 lets you create a specific reporting role to an assigned user. This role might allow view-only permissions for messages and attachments, but only for users in the sales department, in Canada and the UK, except for users with a Director title. So, you can customize roles with actions and target sets that are exactly as wide or as narrow as you need.

And since sapio365 RBAC and Automation Jobs Library (AJL) tasks work together, you can assign any task, great or small, to non-technical staff including business stakeholdersgiving them instant access to important information and freeing up your IT resources.

 Native tools

Admin roles can be security risks because they are too broad

Admin Units are limited in scope, and are static sets of users

Complex tasks cannot be delegated to non-technical staff​ with native tools

Admin roles in multi-tenant organizations are managed separately in each tenant

Auditing admin activities is limited to changes to objects

It is not possible to layer Admin Units to restrict data sets

Licensing roles do not include allotment quotas

PowerShell-only tasks cannot be used by non-admins

Better security because roles are granular in action and scope

Any user, group or site property can be used to define a dynamically populated scope

Anybody can run an Automation Jobs Library task with one click​

Assign tasks across multiple tenants from a centralized sapio365 RBAC

Record all sapio365 user activity, including data views

Narrow or expand action scopes using scope combinations

License-specific quotas can be set in roles

PowerShell-based features in sapio365 can be delegated to non-admins

Optimize deployment of IT resources

Cut down IT task loads

Enable your IT team to do their job faster with sapio365 automation of common tasks and by delegating them to non-IT staff members. The resulting reduction in tickets and report requests enables IT staff to focus on more value-added projects.

Delegate in all security

All actions executed in sapio365 are logged so it’s easy to identify who has accessed or changed something and when. These logs are restricted to global admin and non-admins who are sapio365 Activity Logs Managers.

Increase stakeholder satisfaction

Both IT staff and the stakeholders they serve benefit from task delegation because it lessens pressure on the IT department and gives instant direct access to report data and actions to non-IT personnel like department heads and project leaders.

Self-serve real-time data

Business line managers no longer have to wait for reports generated by the IT department. They can run or schedule over 150 reports and actions themselves directly in sapio365 - no technical skills required!

It is not uncommon these days to find IT leaders striving to lighten the load of their team members by delegating simple tasks to super users and business unit owners within the organization…

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Create unlimited custom roles with sapio365 RBAC

Centralize cross-domain roles

Create roles to delegate tasks across domains and tenants and manage them all in one place. Choose from read-only permissions to bulk edit permissions to define delegation roles.

Delegate complex tasks with AJL jobs

Combine roles and Automation Jobs Library (AJL) jobs to assign technical tasks to users without any technical knowledge of Microsoft 365 like business unit managers or executive assistants.

Create custom roles and scopes

Define sapio365 access rights and scopes of action to create granular roles with laser-like precision. Delegate only what’s necessary on specific sets of users, groups and sites.

Audit activity of delegates

When a user accesses information or performs an action in sapio365, the event is logged so you know exactly who did what and when. User Activity events are accessible to global admins or designated Activity Logs managers.

Set license allocation quotas

Generating roles with specific license allocations in sapio365 RBAC allows you to delegate discrete Microsoft 365 license assignments across departments for accounting purposes.

Restrict sapio365 RBAC access

Only global admins and designated RBAC Configuration Managers can configure the roles, scopes and role assignments in sapio365 role-based access control (RBAC).